I.T. Support for Students

SBCC will be closed for the Winter Break from December 24th through January 1st.

Credit Students

*Hours: Monday to Thursday 8:00 a.m. to 4:30 p.m.; Friday 8:00 a.m. to 4:00 p.m.
Phone: (805) 965-0581 x4215 or (805) 730-4215
In-person service is available as needed and by appointment only

Estudiantes de credito

*Horario de servicio: lunes a jueves de 8:00 a.m. a 4:30 p.m.; viernes de 8:00 a.m. a 4:00 p.m.
Teléfono: (805) 965-0581 x4215 o (805) 730-4215
El servicio en persona está disponible según sea necesario y solo con cita previa

Noncredit /Adult Ed Students

Phone: (805) 965-0581 x3018 or (805) 730-3018

Monday: 10:30 a.m. to 7:50 p.m.
Tuesday: 10:30 a.m. to 7:50 p.m.
Wednesday: 10:30 a.m. to 7:50 p.m.
Thursday: 10:30 a.m. to 7:50 p.m.
Friday: 10:30 a.m. to 1:50 p.m.

Estudiantes de no crédito

Teléfono: (805) 965-0581 x3018 o (805) 730-3018

Lunes: 10:30 a.m. a 7:50 p.m.
Martes: 10:30 a.m. a 7:50 p.m.
Miercoles: 10:30 a.m. a 7:50 p.m.
Jueves: 10:30 a.m. a 7:50 p.m.
Viernes: 10:30 a.m. a 1:50 p.m.

*Hours subject to change during semester breaks/*Horas sujetas a cambios durante las vacaciones semestrales

Computer Lab Support through Zoom

Get help with SBCC computer lab resources, apps, and software (including Virtual Desktop Infrastructure (VDI), Google Drive and Adobe apps)

Fall 2024 Virtual Lab Hours:
(8/26/2024 - 12/14/2024)
Tuesdays - 11am-2:30pm, 3:30pm-6:30pm
Wednesdays - 9am-12pm, 1pm-4:30pm
Thursdays - 11am-2:30pm, 3:30pm-6:30pm

Winter 2024 Intersession Hours
(12/17-2024-12/19/2024):
Tuesdays - 11am-2:30pm, 3:30pm-6:30pm
Wednesdays - 9am-12pm, 1pm-4:30pm
Thursdays - 11am-2:30pm, 3:30pm-6:30pm

(1/21/2025-1/23/2025):
Tuesdays - 11am-2:30pm, 3:30pm-6:30pm
Wednesdays - 9am-12pm, 1pm-4:30pm
Thursdays - 11am-2:30pm, 3:30pm-6:30pm

Closed for all SBCC Holidays and campus closures: https://www.sbcc.edu/calendar/

Computer Tutoring and Technical Support at the Learning Resource Center

Computer Tutors can assist with things like:

Connecting to the Wifi
Sharing and creating PowerPoint and Google Slide presentations
Document formatting for assignments, including for MLA and APA formatted paper
Google Sheets, Microsoft Word, Office 365, and Basics of Excel
Editing, self-recording, and uploading image, audio, and video files for assignments
How to access VMWare Virtual Windows Desktop on your computer or Chromebook and how to save on and navigate the virtual desktop
Computer skills tutoring

Secure your campus account with Two Factor Authentication (2FA)

Two-Factor Authentication (2FA) is now required for all college employees, both full and part-time.
Two-Factor Authentication (2FA) is now required to access the Virtual Desktop Infrastructure system (VDI).

2FA Full Setup Instructions and Frequently Asked Questions (FAQ)
2FA (VDI Only) Setup Instructions
Google Authenticator app: iPhone or iPad I Android

Admission and Registration Support

Student Success Resources FAQ
Admissions and Records Home
Enrollment Services Support for Credit Students: (chat services available)
Enrollment Services Support for Non-Credit Students (School of Extended Learning)
Admissions and Records FAQ
Dual Enrollment Program
Transcript Ordering Information
Assessment Information
Prerequisites and Corequisites Information

Academic Support

Students with Disabilities

DSPS Home Page / Hours
Email: dsps@sbcc.edu
Request accommodation for Exams in Online Courses
Questions about assistive technology, please contact: Laurie Vasquez, DSPS Assistive Technology Specialist vasquez@sbcc.edu